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Thanks for the feedback! I have passed this along to the product manager.
Everyone is missing the obvious answer, "Laser Printers" like "Laser Cats" are just better!
You're right. For DesignJet (plotter) type devices Beacon doesn't read the supplies levels or doesn't get enough of the supplies levels info.
I've just barely gotten Beacon on our system and have just minutes ago scanned for our devices. Here's what it reads for an HP DesignJet Z5400:
As you can see, it picks up some of the cartridges are low... but it isn't correctly listed. The unit actually has 6 colors (Magenta, Yellow, Photo-Black, Light-Gray, Matte-Black, and Cyan), In the image here, it shows 15% for Black which is actually the level for the Photo-Black.
Here's a shot of the data in the Device Info tab. Note it is identified as a "Laser" and "MFP" but it really is a SFP inkjet.
Considering how new Beacon is, I'm not surprised at all there are devices it doesn't know well or doesn't get all the info. Of course, that's one of the reasons we're here. To help Beacon become better and better.
- Paul L.
Paul, thanks for the feedback on the DesignJet 6-color system. We'll definitely need to spend some time researching wide-format devices and plotters. I'll pass this along to our product manager.
Thank you, Jesse.
I've just noticed after a single day of running the Device Scout, Beacon is telling me one of my printers is at 51,000% utilization. This is an HP DesignJet T1120 24inch (not postscript) and it was used to print 17 pages during that one day. The 30 day, 60 day, and 90 day page counts all show just 17 pages. Note: These "pages" were prints on roll paper (not sheets).
51,000% utilization is simply awesome.
I'm guessing not just the ink reads need further work when it comes to Designjets.
- Paul L.