Yadin Flammer

Why is this only for Laser printers?

Discussion created by Yadin Flammer on Feb 16, 2015
Latest reply on Feb 22, 2015 by Paul LaFollette

Big issue for us.  Huge.  Crippling even.


What I mean specifically is that under Fleet there is a Toner tab.  No Ink tab.  The columns are ONLY for CMYK laser printers.  We have nearly two dozen designjet style printers that have a variety of inks, and they are all different from each other in colors, numbers, etc.  Right now we get pretty bogus info on their supply levels in Beacon as the colors and amounts are wrong, and we don't see all 6-12 inks obviously (pending model).  The layout is beautiful, and this could easily start to replace HP Web Jetadmin, but not it it can't actually show us all the supplies accurately.  As is, this is great for laser printers, but useless for everything else, as I suspect all the data would be entirely wrong on cost calculations and so forth as well since it has no knowledge of inks.  Honestly, I don't think we can use it until this is fixed as it would just give us bad info for some of our most important devices.