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iMFPs and direct print

Question asked by Gerald Rezes on Jan 26, 2015
Latest reply on Mar 11, 2015 by Gerald Rezes

I am not sure who to ask this of Pharos or Konica-Minolta.   We have Konica-Minolta copiers configure with Off-The-Glass to be control copying and printing via Pharos.  We these copiers were just printers controlled by a separate release station, we could configure staff computers to print directly to the copier.  Now when we do this, the print jobs get sent and disappear into the ether.   They never make it to the copier to be printed.  Do I have to configure something on the iMFP or Pharos to allow direct printing?  Can I restrict direct printing to a known group?