AnsweredAssumed Answered

Enabling scan to email on Canon MFPs

Question asked by Kristen Conti on Nov 13, 2014
Latest reply on Dec 3, 2014 by John Siegel

I've been asked to look into enabling the scan to email feature on Canon MFPs for students to use.  We do not want to charge anything to use this feature.  I've come across a few Uniprint and Canon guides posted to the support community, but I'm not sure that I've got everything covered.


I've gone into Pharos administrator > release stations > selected the MFP > expanded the MFD settings > set it to charge scans by page, and cost 0.  Is there anything else in Administrator I've missed?


I've gone into the Canon's web remote UI portal > settings/registration > functions > send > networking email/fax > and entered the email server.


When I swipe my card at the Canon, it brings me to the pharos options for print, copy and account.  I assume there should also be a button for the scan option - how do I enable that?  When I press the settings/preferences button on the canon it brings me to a limited settings list, and the login button is greyed out.


Are there instructions on how to setup scan to email?