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Pharos rollout questions

Question asked by David Alexander on Nov 5, 2014
Latest reply on Dec 18, 2014 by Chris Axtell



We've been working on a process to roll in our student and departmental printing into Pharos.  We have about 4,000 employees and 24,000 students.


For students, we have been working on moving from our current "pay after you print" process to a "pay to print approach" using Pharos.  We are planning to use Blackboard eAccounts.  I wanted to know if there are any other schools our size who have been running Pharos with Blackboard Transact/eAccounts who would be willing to talk to us to help us validate our proposed approach.


For departmental printing, we have been running into an issue where it doesn't seem cost effective to roll out Pharos campus-wide, especially adding secure printing to MFDs.  We'd like to talk to a school with a mature Pharos rollout to departments to get a better understanding of best practices.  We are interested in hearing how other schools are handling the following departmental printing use cases:


  1. Back-end accounting and charge back to departments
  2. Secure printing needs (card swipe print release)
  3. Printers shared between departments
  4. Departmental printers that have users with a high turnover rate (eg. student employees)


For cases 2-4, it's been our experience that using Xerox accounting is a better solution.