5 Replies Latest reply on Sep 11, 2014 3:02 PM by John Siegel

    Firewall issues with popup.app on OS X 10.9 "Mavericks"

    Jason Watkins Adventurer

      Hello,

       

      We are currently seeing problems with the popup application, when running on OS X 10.9 "Mavericks". When installed, the package (popup.app) does not start. So, when a user submits a print job, nothing happens. The printer/print queue in OS X's System Preferences shows an exception caught by popup.app as the job fails. Adding popup.app to the user's startup items, from their user profile Login Items setting allows popup.app to start automatically. However, now, each time the user logs in to Mac OS X and each time, before they print, a firewall message is displayed, asking to let popup.app through the firewall. This happens each time even though there is already an exception for popup in the firewall. If the user is not an administrative user (common where we work), then the user cannot approve the firewall's request and subsequently not print. Has anyone else seen this behavior on OS X 10.9 "Mavericks"? I can't believe I would have to modify the default user profile on a Mac in order to get this to work. We are running Uniprint version 8.3.

       

      Thanks in advance