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SignUp For Mac - Wrong Machine Name in Pharos Admin

Question asked by Timothy Grzeczka on Jul 23, 2014
Latest reply on Jul 24, 2014 by Jim Gilliver

I've been troubleshooting something odd for a while now. When we install SignUp on a Mac we don't see the right machine name in Pharos admin. For example a machine named "CR302-04" (confirmed in the settings on the Mac) comes up as Network Name "ASARKISIAN-M". I checked and it's possible this was a previous name for the Mac before it was reimaged to be used in our Library. Under the Display Name in Pharos Admin, it shows "CR302-04". So it's pulling the name correctly for the default Display Name, but that Network Name is coming from someplace else.

 

Has anyone else seen this behavior?

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