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Pharos print jobs will not print last page of multiple page document

Question asked by Jeff Gilbertson on May 7, 2014
Latest reply on Apr 8, 2015 by Willis Dair

Hello,

 

I am currently running into an issue in one of our computer labs - when a student tries to print a 3 page document, only 2 pages print. Any multipage Word or Excel documents do not print the last page. If you go to the document page setup and try to print just the last page nothing prints. I have tried rebuilding the printer package, uninstalled and reinstalled the Pharos package on all the systems in the lab and the same issue occurs. The printer is an HP LaserJet 2015 - using the PCL 6 driver. I was hoping someone might have something else to try.

 

Thanks for your help.

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