AnsweredAssumed Answered

Hello, issue No2  New analyst cant release jobs

Question asked by Mark Hamer on May 9, 2014
Latest reply on May 12, 2014 by Mark Hamer

Network Id: "user, user(E)", Component: EDI,
Terminal: hostname, User Terminal Session:
501fe00c-c087-4e2a-9495-79e2107932e0, Message: "An internal server error
occurred. Failed to release the securely held print job. The Secure Release
operation 'ReleaseJob' failed. Printer has a fault.", Job Source: Native,
Job Id: eabad1ed-8f7f-474c-ac39-c4f4507a62d5

 

 

any ideas where to look? every thing "looks" fine

Outcomes