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MobilePrint - First document is lost

Question asked by Gerald Rezes on Mar 7, 2014
Latest reply on Mar 7, 2014 by Gerald Rezes

Is there a way around the following issue:

 

A user sends a document to the mobileprint email address.  They receive an email stating that they need to register for the first time.  They go through the registration process successfully.  The user's first print job is now lost.  It never made it into a queue because they were not registered.  Now they have to resend their print.

 

Is there a way for the print job to be saved until the user is a fully registered user? 

 

-Gerald Rezes, Loma Linda University

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