2 Replies Latest reply on Mar 7, 2014 5:58 PM by Gerald Rezes

    MobilePrint - First document is lost

    Gerald Rezes Tracker

      Is there a way around the following issue:

       

      A user sends a document to the mobileprint email address.  They receive an email stating that they need to register for the first time.  They go through the registration process successfully.  The user's first print job is now lost.  It never made it into a queue because they were not registered.  Now they have to resend their print.

       

      Is there a way for the print job to be saved until the user is a fully registered user? 

       

      -Gerald Rezes, Loma Linda University