1 Reply Latest reply on Mar 7, 2014 10:09 AM by Scott Olswold

    Blueprint Spooler Slowness Problem

    Onur KARAYAGMURLAR Adventurer

      Dear All,

      I need your help. Our customer has got an one Blueprint Server, 170 printers and 2000  about users. They are using  28 printer group and 28 shared network driver. Some times the Blueprint server is not working properly.


      BP Server Information


      This server is a virtual and our customer is use Hyper-V virtulazition system.

      • Blueprint Version 5.0078
      • One server (Analyst)
      • 8 Gb Ram
      • 4 CPU
      • C Disk Total Disk Space:60 Gb Free Space:28
      • One network Card



      Windows spooler jobs are sending to Blueprint spooler very slowly.(If the server is restarted the problem is solved,But  the server can not be restarted increasing the number of outputs on windows spooler.)


      Error log below:

      • Windows Log->Application Error->PageCounter.exe
      • Windows Log->Application->Pharos Systems Healt Monitoring Task-Error Message 75943
      • Blueprint Event Browser->Error sending job to Printer Abourt olue to constraint violation clown network address is not unique Network address job source notice job id.

      You can find all logs at attachment.

      I'm waiting your suggestion and supports.