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Unable to install Pharos Admin

Question asked by Jason Pelletier on Feb 7, 2014
Latest reply on Feb 7, 2014 by Jason Pelletier

This seems to be an issue that plagues us quite a bit and I'd like some assistance. We can't seem to install Pharos Admin (for Uniprint 8.3) on our Windows 7 x64 workstations at all. Every time we try we get an error that we can't write to msxml6.dll. We've tried to run as admin, running as a local admin, running from an elevated command-prompt and nothing seems to be be working. We have, in the past, had success with renaming the registry key for the install location so that it points to C:\Program Files\ rather than C:\Program Files (x86)\ and that doesn't seem to want to work now either. Any advice would be welcome.