AnsweredAssumed Answered

invalid card, message after upgrading from 3.6 to 5.1 Blueprint

Question asked by Mark Hamer on Jan 16, 2014
Latest reply on Jan 21, 2014 by Mark Hamer

Hi, complete newbie to blueprint so pease bare with me


(test environment all Lexmark printers)

every thing works fine at version 3.6  I can "registerme" a card and release print (edas) with it on all the printers.


after upgrading the software (all successful)


Printers get the newer embedded solutions,  config is still there and pass's the tests.


but when trying to release a print i get asked to swipe card and it just says "invalid card."  (logs indicate that it cant resolve the cardid with anything)


I do see in logs my name associated with a card number..(and in db)


I think it must be the authentication script, but as im only using ldap details i know are correct (cut and pasted from printer)


any ideas? or at least where i should be looking


thanks in advance..