AnsweredAssumed Answered

Users showing up as unknown

Question asked by Vijay Serrao on Dec 9, 2013
Latest reply on Dec 12, 2013 by brad

Something we noticed this morning when we were running the reports was the fact that there is a discrepancy in the numbers. What we are seeing is a substantial amount of users grouped together as part of users not in a group. Question is when I try to look at transactions it shows several entries with unknown users that have completed transactions. Any ideas if this has something to do with account sync and is there a way to look up information or generate a report for the users not in a group. Thanks.