7 Replies Latest reply on Dec 8, 2013 6:39 PM by Ian Belton

Windows 8.1 support - Uniprint 8.3

Ian Belton Oct 30, 2013 7:34 AM

I might has missed this one, but is there a statement on Windows8.1 support with uniprint 8.3 anywhere?

We are only piloting with a few staff departments at this stage - so I'm happy to hear it will be coming shortly, but I just wanted something to feedback to our staff user base here.

Our experience is that with the 8.3 popup client, the jobs are not appearing in the uniprint queue.

Thanks!

IanB

Re: Windows 8.1 support - Uniprint 8.3

hsaad Oct 30, 2013 10:17 AM (in response to Ian Belton)

Last year we released Uniprint 8.3 SP1 to support Windows 8 (Popup and Notify). With Uniprint 8.4 release, Windows Server 2012 and Windows 8 are fully supported. Currently, the Uniprint development team is testing Uniprint 8.4 with Windows 8.1, and if needed, we will release a support patch, however there is no current plans to test or provide Uniprint 8.3 patch to support Windows 8.1
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- Re: Windows 8.1 support - Uniprint 8.3
  
  Ian Belton Oct 30, 2013 10:54 AM (in response to hsaad)
  
  Great - thanks for the information.
  
  We have 2 uniprint systems, 8.2 for students and a pilot for staff running with 8.3. Looks like we will need to upgrade both.
  
  Regards
  IanB
  
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Re: Windows 8.1 support - Uniprint 8.3

Ian Belton Dec 5, 2013 4:18 PM (in response to Ian Belton)

Hello. I just wondered if it was possible to get an update with regards to the Windows 8.1 support for Uniprint 8.4?

Thanks
IanB
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- Re: Re: Windows 8.1 support - Uniprint 8.3
  
  hsaad Dec 5, 2013 4:28 PM (in response to Ian Belton)
  
  Uniprint 8.4 fully supports Windows 8.1.
  
  Also Uniprint 8.3 partially (Popup and Notify) support Windows 8.1 by applying the following Hot Fixes:
  Service Pack 1 (SP1)
  Print Services Hot Fix 411 or later
  Popup Client Installer Hot Fix 396
  Pharos Administrator HF 386 (required by Popup Client Installer HF 396)
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  - Re: Windows 8.1 support - Uniprint 8.3
    
    Ian Belton Dec 6, 2013 3:46 AM (in response to hsaad)
    
    Once again - thanks for this most useful information.
    
    Just to check because I'm a newbie here - had I missed the information from somewhere else?
    
    Thanks
    IanB
    
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    - Re: Windows 8.1 support - Uniprint 8.3
      
      Lindsay Lamb Dec 6, 2013 1:47 PM (in response to Ian Belton)
      
      Hi Ian Belton,
      
      Hot fixes get posted to our Support Center site (pharos.custhelp.com); but I am actually in the process of moving that content to the community. I think the community will be a much better avenue for Service Packs and Hot Fixes because it can trigger notifications to members when anything is added (while with a static website no one really knows when changes are made).
      
      The hot fixes Hany Saad is referring to can all be found here (for now!): Uniprint 8.3 Service Packs and Hot Fixes
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      - Re: Windows 8.1 support - Uniprint 8.3
        
        Ian Belton Dec 8, 2013 6:39 PM (in response to Lindsay Lamb)
        
        Thanks Lindsay!
        
        IanB
        
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