AnsweredAssumed Answered

Color Laserjet only prints in grayscale when using Pharos

Question asked by Jeff Gilbertson on Sep 27, 2013
Latest reply on Apr 30, 2015 by Yadin Flammer


We have an HP ColorLaserjet 4700 that we use in a computer lab - students use Pharos to pay for print jobs - when anyone tries to print a job with color to the color laserjet it prints out everything in grayscale. I have checked the settings on the printer and everything looks correct. We are using the HP Universal Print driver. I hooked a laptop up to the printer and printed a job through USB and the job printer in color correctly. Any help you can provide is appreciated.

 

Thanks

 

Jeff

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