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$0 cost jobs?

Question asked by David Marcinkowski on Sep 17, 2013
Latest reply on Jun 12, 2014 by Daniel Johns

Hello,

I sometimes get jobs that come up as $0 cost .... mostly on our wide format printers.  I have not been able to figure out how or why this happens .... here is how we have our cost centers set up for our wide format printers ....

 

We use Area Costing for our wide format printers .... we charge per square foot and support a variety of papers.   We have the following set up on a typical roll paper Job Cost Method

 

Name: 2.75 per sqr ft

Costing Type: Area Costing

Base Job Cost: $0.00

Per Square Inch Cost: $0.019

Default Per Page Cost: $0.00

Per Page Attribute Cost: None Assigned

Per Job Attribute Costs: None Assigned

 

I know we can set a base cost and all that, but it is not necessary for what we are trying to do ..... It seems for some reason the job size is not being calculated properly.... therefore the job is $0.  I think this because in my Alerts on this transaction I get Error Code 29506 .. PageCounter Results created by applying Windows supplied information.  We instruct people to set up a custom page size matching the size of their job.  In case they do not do this, we also create some pre-defined sizes .... like if the printer is at 24 inch wide printer, we will set us 12x24, 24x24, 36x24, 48x24, etc, etc .... this way even if the user does not follow directions, they will most likely choose one of these sizes.

 

Not sure if this effects anything, but we are mostly a Macintosh environment .. I am unsure if this occurs in a Windows environment..

 

For the life of me I can not figure out why I see $0 cost jobs in my transaction logs .... it does not always happen, but it does happen ....not sure why.

 

Is there a way to eliminate this or at least set up a script or something to deny any jobs that are $0?

 

many thanks

 

David

 

 

David Marcinkowski

Associate Director of Computing Services

Manhattan Campus

Pratt Institute

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