AnsweredAssumed Answered

Restart Problems with Ricoh MP 4002 model

Question asked by José Luis López Cuevas on Jul 3, 2013
Latest reply on Oct 9, 2013 by nbartolotti@pharos.com

We have a new Ricoh MP 4002 Printer. With iMFP for Ricoh v1.4.2 Golden Master and SSL Certificate installed because the older version (1.3.2) don’t support this model. The printer work but need to be restarted 9 or 10 times a day because this error (the printer most be restarted). The Ricoh technician says the problem is with the version Pharos because this is a new printer model. I think is a compatibility problem with the Java version.
The iMFP for Ricoh 1.4.2 is stable? You have any other version?

Outcomes