Is anyone using Pharos Off-The-Glass to release a multi-function device (MFD/MFP) to allow public scanning (In addition to copying)?
We plan to ... we're currently using UniPrint and SignUp and hope to upgrade our Pharos system to include Off-the-Glass before the end of the year to integrate with our Toshiba MFDs (via Omega terminals).
Hopefully we can allow scanning for our customers as well - I'm very keen to hear from other sites as to how well this works.
Regards, EnzoCoffs Harbour City Library (Australia)
We are allowing scan to email via the Xerox Workcentre 5135 and 7535 MFD's. You could just as easily set up scanning to a folder, drive etc.
We are running Uniprint 8.1 and off the glass. The jobs are released via Omega PS150's. There is no way to charge for scanning, but you can lock it out so that only an authenticated user can scan. Still struggling with setting up via LDAP to allow the users to scroll through the AD for addresses; however, users are currently entering the email address manually and it works well.
Xerox on-site Support
University of Colorado at Boulder
How did you set the scan to email feature up on the xerox machine? Was there documentation on the site or from the Pharos Help center?
The "Scan To" function of any MFD is a device function, so your MFD administrative guides/MFD reseller would be your resource for setting that up. The LDAP/directory services lookup feature for email addresses is also a device function. All the Pharos infrastructure does from a scanning perspective is authenticate the user to the device.
Is the Omega PS 150 the source of the inability to charge for a scan?
We would like to add scan to USB with one of our new installations (likely a Ricoh C3503) with UP8.3, but we are hesitant to do so without the ability to charge for the service. Would our experience be different from John's in Boulder?
As far as I know, the Pharos software doesn't track scans, so it's not a billable item when using the omegas. iMFP might allow for that, but we aren't currently using the integrated process. We are testing iMFP, and via iMFP Pharos can track scans for reporting purposes, but I'm not sure about charging. Using the Omegas (PS 150's and PS 200's), Pharos reports doesn't track scanning. In order to gather reporting info, we capture the scanning data by going to each MFD via the web interface and tracking the number of emails sent on a monthly basis. Basically at our site the way it works is if paper is involved you can charge.
Word from Pharos Support is that Uniprint can bill for scanning. Apparently we just need to avoid using Omega terminals.
Good to know. We originally used PC's as release stations but the man hours supporting them, i.e. updates, etc. made them a pain. The Omegas work well in our environment since 75% of the devices are stand alone printers. Unfortunately not all of our MFD's support iMFP, but we are looking at using iMFP on the units that do, since the process has some advantages over the Omega's.
We too have a mix of Omega and iMFP, because we also have coinboxes attached to some of our printers to allow non-members to perform photocopying in our libraries, and because of interface issues, need to use the Omegas to allow both, by way of "piggybacking" the two devices into the one internal interface on the MFDs.
With regard to scanning - we allow scanning direct to USB (decided for privacy reasons to play it safe and not allow scan to email - at the time we implemented, we had fairly old Ricohs, and didn't want to risk it), but don't charge, as there's no cost to us (no toner or paper, etc).
Application Support Officer
City of Gold Coast
T: 07 5581 7513 M: 0414 180 233
PO Box 5042 Gold Coast Mail Centre Qld 9729
We are currently using our fleet of Canon iR3245s for secure release and scanning. The biggest hurdles were:
We're currently running Ricohs here, and we allow scanning to USB only (it was decided not to allow scanning to e-mail just to reduce any possible privacy issues (we're a public library) - to make things both easier and safer for both our public patrons, and our staff). As Scott mentioned, this is primarily a function of the devices themselves. Just need to ensure that the security set on the machines allows it.
We created an LDAP generic account as well and then set up an exception to relay via SMTP. The LDAP directory is set up to allow individual queries for email addressing, but "all" is not an option to help prevent spamming. There's also a 10 MB size maximum for emails so the scan jobs don't clog up the network.
I would think that the Ricoh's would support real time overwrites. That would prevent anyone from accessing an email scan after it was sent. That's how the Xerox units are setup in most locations at CU. You can also have it run daily, weekly, etc.
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