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Charging For Odd Sized Paper

Question asked by kwarburton on Apr 22, 2013
Latest reply on Apr 22, 2013 by kwarburton

Pharos charges extra for non-standard sized papers:

We have a number of international students who sometimes print from their own laptops or files that they created on their own computers.  They will often have the paper size setting set to A4 or another non-standard size option by default.


Pharos has a tendency to charge extra for these types of prints.  Today, someone with a 13 page Microsoft Word document was charged $1.00 per page (our standard is 5 cents) because the paper dimensions were set to 8.5" x 11.35".  Is there any way to force Pharos to charge the standard amount for any odd sized paper attempted?  We only keep letter size in the printers anyway.