8 Replies Latest reply on Apr 22, 2013 11:22 AM by kwarburton

    Pharos Popup Server Service Stopped Running

    Wayfarer

      Hello,

       

      Today, we had a panic stricken campus when all printing stopped via the Pharos system! 

       

      When I looked at the services on our server, it said the Pharos Pop-up Server service was not running.  When I started the service, printing resumed as normal.

       

      Can anyone explain to me why a service like this would just randomly stop working?  Is there anything I can do to research the problem and find a resolution so it won't happen again?  I just know the next time it occurs will be at 3:00 AM on a weekend and I will be called in to fix the problem.

       

      Thanks!