Ricoh printers; We get a “VAS- Handle Get Err” after the user swipes their card then picks the cost center.
We have tried the following:
- Engine firmware – Updating to the latest and greatest.
- Java version – Tried using the latest version 2.15 but the software just reverts back to 2.11.
- System Firmware – First tried the latest and greatest and that didn’t work so we tried the recommended one.
Has anyone had this problem?