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IE can add a blank page to a single-sided duplex job.
You can stop the blank page from being counted by altering a registry entry in Uniprint:
entry: No Blank Pages.
set this to 1 in order for blank pages to be disregarded
(in 8.2, you can set this to 2, so that only blank pages at the end of the job are ignored - blank pages within a job will be charged at mono cost)
Is that on the Pharos Print Server or at each workstation?
Thanks for the suggestion!
Just on each Pharos Print Server.
Hi Katherine - am looking at enabling this on my print servers (with a value of 2) - was wondering, will the blank page still be printed, even though it's not charged? If not, is there perhaps another registry key to prevent that?
Every now and then we have a corrupt print job of 10,000+ blank pages go through the system. It doesn't print, but does get charged. So I want to enable this reg key to avoid that. However as we get charged per page printed for the print devices by our supplier, and we recover the costs from the users using Pharos - I'm concerned that I'll be introducing a deficit where we get the charged for blank pages at the end of a print job by the supplier, but that charge isn't passed onto our users.
They still print out (we do not EVER modify the data within the print request; it would do awful things to document layout). The "2" setting will end up with all but the very last blank page acquiring a "mono" charge.
Thanks for the quick reply Scott. I kinda thought that would be the case, will just have to accept that risk then.
Just to clarify - does the value of '2' ignore only the last blank page, or all blank pages at the end of the document? And if a print job is all blank pages (as these corrupted jobs we are seeing are), will it still be printed?
And finally - does this registry key apply to Pharos 8.3? I've enabled it in our dev environment but so far it doesn't seem to be having any effect.
Feel free to post a link to a KB article if one exists, haven't found one though .
I do not have that Reg key on my server? I've recently started this job and have taken over Pharos support. The person who supported Pharos before me is no longer here.
When i go to:
my only subkey is License Server, I don't see Page Counter.
That registry path was for 32-bit servers. You are most likely running a 64-bit server, so the path would need to be:
You should see all the Pharos registry entries there.
Good day Timothy,
This issue is a Microsoft issue with HTML files (from IE or Outlook...) when your printer is set by default in 2-sided print, this is the solution:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry subkey:
- On the Edit menu, click New, click Key, and then type FEATURE_DONT_PAD_DUPLEX_PRINTING_KB889333.
- Right-click FEATURE_DONT_PAD_DUPLEX_PRINTING_KB889333, click New, click DWORD Value, and then type iexplore.exe.
- Right-click iexplore.exe, click Modify, type 1 in the Value data box, and then click OK.
- Exit Registry Editor.