AnsweredAssumed Answered

Logoff Not Working

Question asked by Carolyn Slocum on Apr 19, 2013
Latest reply on Apr 19, 2013 by

If the user doesn't logoff, the system hangs onto that user and when a new user attemps to swipe and logon, previous user information shows on screen.Anyone else seeing these issues.  Any help on the cause would greatly be appreciated.  The idea that it is device related may be the root cause.  We have Canon 3225 with MEAP.  Thinking that a software upgrade would fix the problem, it did not.