Trying to find what the correct version of Pharos Blackboard TIA Gateway is for Uniprint 8.2. We are using BbTia.exe version 18.104.22.16855. What is correct version to use with Windows Server 2008r2?
As of our install this Summer, the 22.214.171.12455 was still the latest version and is working on our Server2008R2 print cluster.
Our new install isn't working so I will look for the problem elsewhere.
Make sure that your Blackboard system itself is configured to accept communications from your new IP address.
As a simple test you can make sure that a telnet connection from your server to the blackboard listening port can resolve successfully.
We too are on version 126.96.36.19955. Having switched from Server 2003R1 to 2008R2 this past summer, we ran across a small issue where we had the Blackboard TIA Gateway correctly configured, but the Pharos Billing Plug-in Configuration program (IPExtCfg.exe) had not been configured. So, if you've run through everything else, that might be something for you to double-check.
IPExtCfg.exe needed to be configured.
Thanks for the pointer!
I have also found that on 2008R2 you need to make sure that the IPExtCfg.exe and BbTiaCfg.exe are ran as administrator or the configs will be saved on the per user level.
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