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HP Universal Driver issue with color printing

Question asked by Ahmed Mahrous on Apr 18, 2013
Latest reply on Apr 18, 2013 by

Hello Guys,


I am concerned of something & correct me if I am wrong.


Usually, in Pharos all connected Printers to a specific queue should use the same driver for all printers.


The Customer has HP 14 Printers connected to PS 60 and I configure all of them to use HP Universal Driver for them.


The Problem is that some of these printers is working fine with this driver but some of them has an issue with color prinitng.


When the user print color it came Black and white, there is no force policy to print in B&W.


Should I have to have one queue to each printer to solve this issue?


Is there is any work around for this issue?


Please Advise...


Thank you.