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Pharos color printing Mac issues

Question asked by Kaisha Prochaska on Apr 18, 2013
Latest reply on Apr 18, 2013 by

I am having issues with printing color using a Mac (10.6 and 10.7) but the same print job in windows works fine.  On the Mac it prints in black and white and charges for black and white even if user select color.  It happens on safari, chrome and firefox.  Both the Mac and windows machine are using the same print packages, queue and printer.  Any thoughts would be greatly appreciated.