AnsweredAssumed Answered

Macs can print monochrome but not color

Question asked by Dean Hayes on Apr 18, 2013
Latest reply on Apr 18, 2013 by Scott Olswold

Client has two Canon color imagerunner model 4080. Driver being used in Pharos is Canon iR C4080/4580 UFR II. Being reported that clients Macs with various OSX on them will print monochrome OK, but not color. Print jobs not coming out in correct form....spews tens of pages with broken code-like symbols on each page, but not what was sent as the actual print job. Since the driver in use appears to be THE ONE for the particular machine, does anyone have any idea why color printing does not work? Yes, I suspect the driver, but I'm not aware of any other driver for this machine that is any different. Anyone else know? TIA!!