4 Replies Latest reply on Apr 18, 2013 11:41 AM by David Marcinkowski

    Can you restrict the release station to release one print at a time?

    David Marcinkowski Scout

      I'm wondering if there is a way to restrict the release station to only allow the release of one print at a time?

       

      I need this because we are having issues with our wide format printers when people release more then two jobs at a time (eg: select more than one job with the shift key).

       

      Basically, the release station allows them to select multiple jobs and release them .... for some reason only the first (sometimes and second) jobs are the only ones that make it to the printer after releasing multiple jobs in this manner.

       

      We suspect it might have something to do with the interaction between Pharos and our RIP, but until we can get to the bottom of the problem, Im hoping disabling the ability to release multiple jobs at a time will be stop-gap solution.