Yes , we use a variety of Epson printers in our facility ... including 4000's, 4800's, 4880's, 7800's, 7880, 3880's, 9880's and 11880's ..... but I have never seen this issue. I suspect this is because we use a RIP for all our Epson printers. Since our Pharos server is a Windows based machine and our clients are both Mac and Windows, the Mac clients demand a RIP to avoid errors - the Epson jobs need to be converted to postscript via the RIP. We use Onyx Production House as our RIP of choice for a variety of reasons. It works well with Pharos, but unfortunately the users do not get access to the Epson native drivers on the client side.
Hope this helps
Associate Director of Computing Services
We've never been able to get our Macs to print to our Epson 4800s and 4880s for exactly the reason David Marcinkowski explains - it needs a RIP. We've tried popup and without popup. The problem is the Epson-Mac driver wants to talk directly to the printer, not to a server.
The photo lab uses photoshop so the photo students can learn the ins and outs of fine art printing, and a RIP would be rather expensive for what it does, when photoshop can do what is needed to set the color management etc. They have been using photoshop and IP printing so that is still an option, we'll just raise the lab fees a little bit to cover the costs. Direct IP printing from the Macs to the Epsons works great, but it is less than ideal in an open lab environment to control the costs. Students (university level art students) do pay a fee, but collecting it sometimes is a hassle also.
Thanks for the insights and your experiences though.
I came accross a similar issue, but with Lexmark drivers. To resolve it, I had to edit the postscript driver and then re-deploy the modified ppd file/printer config to our Macs. In the case of the Lexmark driver, I found the ppd file of the printer in question in /etc/cups/ppd - the line in question for the Lexmark drivers was; *cupsCommands: "ReportLevels"
I just commented out this line so it became: *%cupsCommands: "ReportLevels" and I no longer got the popup each time I changed between printers or tried to change print settings. Once I resolved this on one Mac, I used Casper to capture the printer configuration and deploy to the remaining Macs.
Hope this may help.