AnsweredAssumed Answered

Printers & MFPs doesn't locked even after Applying the Embedded Software

Question asked by Ahmed Mahrous on Apr 18, 2013
Latest reply on Apr 18, 2013 by Ahmed Mahrous

I need an urget Help...


I have uniprint 8.2 and i apply some printers on it and i connect them to a HELD queue, after i finish installing the embedded software on some of them & PS 200 on the others. i publish the package to allow users print using Pharos, but after a while i discover that users who have the old dirver can still printing directly ignoring the held queue and the cost acceptanse message.


But this situation not on all of them, "Some users has try to print directly using the old driver but nothing printed".


How they can print like this?


Any Suggestion...