Did you try adding port 515 to the URI?
no i did not. Thanks I will give it a shot
Usually, when I get this error I have either introduced a typo in the queue name in the URI or have failed to do a 'Change Control' in Pharos admin. Occasionally, restarting the popup service will remedy the problem too.
Didnt work. I tired using another access point and for some reason when I hit print I get print pause. if i click restart couple of sec later same thing. print pause.
I did hit change control but that didnt work either.
Look at the /var/log/cups/error_log.
tail -f /var/log/cups/error_log in a terminal while attempting to print. It might give more information.
Paused queues often are a result of bad permissions or a driver or ppd mismatch. Another thing to try is to make sure that Popup is running :
ps auwx | grep Popup
If it isn't, make sure it's still in user's login items and check the system log for an indication of why/when Popup might have bailed.
Triple check the URI.
I'm on Pharos 8.0, so not sure how Global my exp is with other versions... but. Firewall... simple check, disable it temporarily on the server and send job (if you can't open then create a rule to allow all TCP/UDP from specific IP). What does the content of your com.pharos.popup and notify .plist files look like (i.e. do they match your port numbers, server name, etc).
check your Configuration.plist on your installer. is your URI for each printer formated (and spellchecked)
... is the PPD and Name strings match the PPD name and Queue names respectively... exactly? Pretty much following the TechNotePUPImac.pdf exactly got things working for me.
One comment I would add:
I would advise using underscores if you have spaces in the queue name(s).
<string>HP Cloud Queue</string>