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"Connecting to server" takes time on HP iMFP

Question asked by Timothy Grzeczka on Apr 15, 2013
Latest reply on Apr 15, 2013 by Nic Meadows

Have a few HP 4555s that take minutes sometimes to connect.


We have a fleet of about 14 HP 4555s we just deployed and I get some scattered calls about the "Connecting to server" dialog sitting for minutes and not going away. Usually the users assume it's frozen and cycle the printer and then it works fine.


I was wondering if there was anything I could look for...the times this happens are right at 9am local and in the afternoon; some of our busiest network times. My thought is that the connection times out, but I can't be sure.