We get asked a lot if a user's e-mail address can be automatically populated in the iMFP HP solution...
As long as the user’s e-mail address is correctly populated in the Pharos server this will happen as anticipated.
The issue is that the display name in the HP e-mail application is not the e-mail address. The display name is created from the users first name/last name in the Pharos server. If the first name/last name is blank then the Employee ID is used. The Employee ID is often the user’s badge number.
It is important to note that the e-mail will be sent from the user’s e-mail address. It comes in the format DISPLAY_NAME[e-mail address]. If it is not desired to use the Employee ID as the Display Name in the e-mail application then a script should return a First Name/Last Name value (extracted from LDAP).