Lindsay Lamb

Unsubscribing from the Community "Pharos Updates" E-mail

Blog Post created by Lindsay Lamb on Feb 8, 2018

You may have noticed a "Pharos Updates" e-mail getting sent to you on a daily, once-a-week, or twice-a-week basis.  If you are finding this content more annoying than useful, I wanted to share how to change your settings to avoid getting this e-mail!


Please keep in mind, this e-mail is specific to discussion activity on the Community.  If you change your preferences to not receive the updates in your e-mail, you are not unsubscribing yourself from official Pharos updates that we send occasionally to share product announcements, updates, events, and more.


First, to make sure we are on the same page, this is what the e-mail looks like that I am talking about:




Click your avatar in the upper right-hand corner and click "Preferences".




Scroll down to the section titled "News & Stream Notifications" and you'll see "News Digest".  You can adjust the frequency via the drop-down menu, or you can uncheck the "Email" box and you will avoid receiving the email entirely. 


News Digest.JPG


In the meantime, I am working with Jive (our community platform) to learn how to get an unsubscribe link added to the bottom of the email itself, and to see if we are able to customize the Digest in any way.  Currently it is an auto-generated message that is out of our control, and we would like to change that.