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Large job lists crashing OXPd

Question asked by Mark Royko on Apr 12, 2018
Latest reply on Apr 26, 2018 by Mark Royko

we're running BPE 5.2, and this doesn't happen often, however we've run into a handful applications that will create a separate jobs when printing reports.  The result is hundreds if not over a thousand print jobs in the user's secure queue.   When our user walks up to the printer and hits secure release, 2 things can happen, the printer will crash and restart (sorry, I didn't capture the Error#), or the printer will display; "45.00.cb Error "Insufficient memory" occurred while communicating with http:\\<your servers URL here>".

 

Currently we're left with having the user open scout on their workstation and delete jobs (much faster using scout than SRHT). and re-printing a smaller range of data in their reports, or giving them a separate queue that bypasses SRH entirely.

 

Is there a way to limit the number of jobs sent to the terminal that I haven't found yet, or is this something that may need addressed in a future update?

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