The Pharos Notify "function" is performed by the Uniprint server connecting to the client on Port 28201. If it fails with some Windows Profiles and not others then the likely cause is the Windows Firewall blocking the connection from the server over TCP port 28201 for that profile.
This information is much appreciated and will be very helpful in troubleshooting the issue.
thank you. i will get with our Sysadmin who handles the pharos server.
Have a great day!