AnsweredAssumed Answered

Databse & Lic Services Will Not Start

Question asked by Earl Jordan on Apr 12, 2016
Latest reply on Apr 15, 2016 by Richard Post

I installed Uniprint 9.0 (Pharos Database & Pharos Administrator) in a test lab. I'm receiving an error when I start  Pharos Administrator.

 

 

Any attempts to start the database or lic services results in an error. I double checked the SQL settings for accuracy. All looks good.

 

 

Logs show the following error:

[14] :: [2016/04/12 22:31:58.190 P05D4 T05F0     e LicenseService 00000] [AI: ddfed695-9144-4a6f-8454-27ecbb0abe67] Error: Dongle reports error "No Dongle or License Key Found"

[15] :: [2016/04/12 22:31:58.191 P05D4 T05F0     e LicenseService 00000] [AI: ddfed695-9144-4a6f-8454-27ecbb0abe67] Unable to start Limit information Database.

 

Any advice on how to solve my problem would be greatly appreciated.

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