Hi,
I am trying to install a imfp on a Xerox 5755 with little luck. The imfp pushes with manual settings requires. "could not setup default application after login.". We can login to the device but there is no secure release present. It does not seem to install the service. I am using Xerox Imfp version 2.5.1 revision 54.
Any ideas.
Regards,
Clint.
I am finding getting the 57xx series difficult to install iMFP on also. I find I have to set up the printer manually, then run the Install from the iMFP site in order to get it to work. The Default Application step has to be done manually from the device after the iMFP succeeds except for that default application error. I also find that installs will fail if our USB swipe devices are attached.
Hope that helps,
Mike
Hi All
You need to ensure that the Custom Services is enable on the device. Once this is enabled you should see a Custom Services Icon on the Printers UI. If this is not enabled the iMFP cannot push down the "Print Release"
You must also make sure "Custom Service Registration" is enabled. It should then push down the registration. You may need to manually set the default Application on the device itself if you device is running old firmware.
Bruce
Hi Bruce.
Where do I enable the custom services. I only see
Scratch that. i found it. Thanks. I will let you know if it works.
Bruce, you Legend. It now installs the secure release after your changes. Thanks.
Hi Clinton
That is good to hear.
The iMFP should install 1st time on our newest devices(ConnectKey) as most of those features are on by default.
The older devices(WC57xx, 75xx) devices need a couple of tweaks to get them installed 100%.
Thanks for the feedback
Bruce
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Hi Bruce,
I am now sitting with a issue where the print job dissapears when trying to print and returns when you log in again. The terminal is in the print group and snmp is disabled. Any other ideas. Secure release troubleshooter is not giving me anything to go on either.
Validation is disabled.
Hi Bruce,
Not to worry, i found that someone disabled LPR/LPD printing protocol on the device.
Hi All
You must also make sure "Custom Service Registration" is enabled. It should then push down the registration. You may need to manually set the default Application on the device itself if you device is running old firmware.
Bruce