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New "Technician" Role

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At Alfred State we are starting to use beacon as a toll for our technicians to monitor issues with printers and to help make recommendations of printers to downsize in the areas they are responsible for.  In looking at the current available roles in beacon there is not really a good one that fits our needs. It would be nice if we had a role available that allowed the user to see all of the fleet and user data in the system without having the ability to edit any device or system information.


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