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2013

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Hi Everyone,

 

It’s my pleasure to announce the availability of new Uniprint 8.1 and 8.3 hotfixes for download from www.pharos.com

 

The hot-fixes include the following:

 

Uniprint 8.1:

  • Popup Client (Rev 121)

 

 

Uniprint 8.3:

  • Pharos Station (Rev 263)
  • Pharos Administrator (Rev 269)
  • Print Server & Secure Release Service (Rev 269)

 

For more information, please review the readme file included with each hot-fix.

An Important Announcement From Pharos Systems International, Inc.


Pharos Systems International, Inc. has been alerted to an issue with Symantec Endpoint v12.1 and our Uniprint software. This issue has consequences for all of our customers utilizing Symantec Endpoint v12.1 and Uniprint on the same Windows server, and this announcement provides a way to proactively approach this for those locations who have not yet experienced the problem.

 

Background

Symantec Endpoint v12.1 incorporates a detection technology (Suspicious.Cloud.5) that seeks out malware threats that do not contain traditional signatures (read more: http://www.symantec.com/security_response/writeup.jsp?docid=2010-090200-2232-99). This technology has begun to quarantine a DLL that supports the Uniprint website (for printer driver package downloads and maps). This DLL is called PharosSystems.Library.Utility.dll.

 

A common dialog box encountered when this occurs is attached to this notification.

 

Pharos Systems is currently working with Symantec on this, so that it does not affect customer sites ongoing. In the meantime, it is a relatively quick task to engage an exception in the Symantec product. Symantec has posted a general "How To" page for this operation. It can be found at http://www.symantec.com/business/support/index?page=content&id=HOWTO55204.

 

Pharos Systems apologizes for any inconvenience that this may have caused to those who have already experienced the issue. We thank you for your continued trust and support of the Uniprint product.

 

SymEndPtCloud5.jpg

This is a post that took place within a Pinnacle User Group, that other Pharos customers may benefit from and/or can share their experience:

 

Post:

Hello,

 

Does anyone import print data from Pharos into Pinnacle’s usage module as a means of printing and displaying departmental print charges?  Any information regarding experiences with this approach (or other Pharos bill processing and presentation approaches) would be appreciated.

 

Thanks in advance for any assistance,

Aaron Leatherwood

 

Budget and Financial Manager
Office of Information Technology
Ohio University

 

-----

 

Comment:

 

At Cal Poly we do load Pharos data into
Pinnacle.

 

Departments manage the consumables in their labs that support Pharos printing.  We then credit them back with a portion of each print charge
to cover the cost of their consumables.  Each print charge is broken into three components (consumables, printer refresh and overhead).  We use Pinnacle to break out these components and then credit them to the proper accounts.

 

Our model may be a bit different but I'd be happy to go over it with you in more detail if you'd like.  Feel free to give me a call directly.

 


Dave Ross (805-756-1360)
Support Applications Manager
Cal Poly State University
ddross@calpoly.edu

This was shared with me by Pharos Support and I found it invaluable when working out the script call order and parameters of Plunin Scripts.


To be clear I did not create this and it has not been fact checked but so far I’ve not found problems with it. From the File Properties I believe “Michael Tobeck” created the file but I don’t know that. To Michael or whoever did create this. Thank You.