• Pharos Blueprint Enterprise and Load Balancing Solutions

    Purpose The purpose of this document is to describe Pharos Blueprint Enterprise configurations, considerations, and troubleshooting methods when placed behind a Load Balancer solution.   Background The Pharos Blu...
    Scott Olswold
    last modified by Scott Olswold
  • Blueprint Administrator can't connect to Analyst

    Hi!   I've had Blueprint Administrator installed locally on my laptop to to pull usage reports from the Analyst (due to legal reasons) and it's been working fine for quite some years. Aa couple of months back I...
    Niklas Malmström
    last modified by Niklas Malmström
  • Large job lists crashing OXPd

    we're running BPE 5.2, and this doesn't happen often, however we've run into a handful applications that will create a separate jobs when printing reports.  The result is hundreds if not over a thousand print job...
    Mark Royko
    last modified by Mark Royko
  • Print Release

    Print release says "No jobs found" though users printed, this happens on recently installed 2 Lexmark printers CX825de and CX510de. funny enough when we put back old printers everything works fine. we have ran the l...
    Jacob Letebele
    last modified by Jacob Letebele
  • Blueprint-Pharos Print Center Deployment Strategy

    This Print Center Deployment Strategy guide has been updated for Service Pack 3.
    bheffernan@pharos.com
    last modified by Peachy Velasco
  • Add devices in Bulk, via file?

    We are going to add a new country to our Blueprint environment and they have a lot of printers. Is there any way do make a Bulk import of devices to Blueprint? We are talking about 900-1100 devices and I would rather...
    Niklas Malmström
    last modified by Niklas Malmström
  • Reports for invoicing on department level?

    Hi,   I was asked by the management to investigate if there is any possibilities to use the reports from Blueprint as basic data material for internal invoicing, as we today just invoice the total volume to the ...
    Niklas Malmström
    last modified by Niklas Malmström
  • Error when installing Pharos Blueprint 4.2

    Hi,   I'm trying to install Blueprint Administrator 4.2 on to my new 2008 R2 server but I'm getting this error all the time.   I've searched this forum, used google and checked the logs. I've also verifi...
    Niklas Malmström
    last modified by Niklas Malmström
  • Direct queues and Policy print?

    Hi!   In our printing environment we are running both Blueprint Administrator and Follow Me Print with secure queues and direct queues via regular virtual servers. It's in no way a prefered solution, but german...
    Niklas Malmström
    last modified by Niklas Malmström
  • Exporting Employee Information

    Is there a document/procedure that I can use to export employee information from Blueprint? I need all of the employee information that I have in the employee section (names, locations, card ID's, etc).
    Kevin Boutelle
    last modified by Kevin Boutelle
  • Question on setup instructions for Xerox WorkCentre 5765

    We just had one of our Workcentre 56xx machines replaced with a 5765, our first of this model. Can someone point me to documentation for configuring this machine with our Pharos terminal?   WorkCentre 5765 Info:...
    Kevin Boutelle
    last modified by Kevin Boutelle
  • Device model data(base)

    I am looking for where I can get device model data for printers. I am guessing at the costing details when updating information for new printers that have been discovered. What I'm hoping to find is either a resource ...
    Kevin Boutelle
    last modified by Kevin Boutelle
  • How can I delete an employee in Blueprint 4.2 ?

    Hello everybody, a client is asking me how to delete employees, could you give me some light to do it.   Thanks in advance, Cesar.
    CESAR VELAZQUEZ
    last modified by CESAR VELAZQUEZ
  • Blueprint Enterprise 4.2 Training Module 01 – Architecture

    This training content (PPT) presents a description of the Office solutions offered by Pharos Systems, and explains the key features/benefits of each Office solution that is offered by Pharos Systems. Included in the c...
    kcronin
    last modified by Lindsay Lamb
  • Blueprint Enterprise 4.2 Training Module 16 – Troubleshooting Secure Release Here

    This training content (PPT) discusses topics related to the Blueprint 4.2 Secure Release Here troubleshooting.  Topics include how to: Recognize and resolve common Secure Release Here issues Use the troubleshoo...
    kcronin
    last modified by Lindsay Lamb
  • Blueprint Enterprise 4.2 Training Module 14 – EPAM Reporting

    This training content (PPT) discusses topics related to the Blueprint 4.2 EPAM reporting.  Topics include how to: Locate the list of available reports in the Pharos help Provide a high-level overview of the typ...
    kcronin
    last modified by Lindsay Lamb
  • Blueprint Enterprise 4.2 Training Module 13 – Reporting

    This training content (PPT) discusses topics related to the Blueprint 4.2 reporting.  Topics include how to: Use the Blueprint Enterprise reporting interface Export a Blueprint Enterprise report Explain and in...
    kcronin
    last modified by Lindsay Lamb
  • Blueprint Enterprise 4.2 Training Module 12 – Maintenance

    This training content (PPT) discusses topics related to the Blueprint 4.2 maintenance.  Topics include how to: Set up and use the Blueprint health monitoring system Recognize and resolve system alerts Verify t...
    kcronin
    last modified by Lindsay Lamb
  • Blueprint Enterprise 4.2 Training Module 11 – iMFPs and Authentication

    This training content (PPT) discusses topics related to the Blueprint 4.2 Secure Release Here.  Topics include how to: Add and configure a terminal Configure model-specific terminal settings Describe the Bluep...
    kcronin
    last modified by Lindsay Lamb
  • Blueprint Enterprise 4.2 Training Module 10 – Secure Release Here Workflow

    This training content (PPT) discusses topics related to the Blueprint 4.2 Secure Release Here solution.  In this presentation, we explain the basic data flow and workflow for Secure Release Here.
    kcronin
    last modified by Lindsay Lamb