• MAC Scout version is Mac Scout 2.7.0.89.

    Has anyone seen when MAC Scout is installed that it changes how the job comes across in Uniprint to show Computername\user name - thus jobs wont show up when a user swipe their ID Card at a release station?Example is ...
    Jeff Rasa
    last modified by Jeff Rasa
  • SNMP info in real time

    score40
    Under Consideration
    8 votes
    SNMP information on machines in real time or at least more frequently to monitor the fleet and be proactive for things like toner, etc.   From this comment: Re: Want status reads in Beacon when uploading Device ...
    cwilson@pharos.com
    last modified by cwilson@pharos.com
  • Device Scout Discovery Utility

    Overview Launching the Device Discovery Utility The Scan Configuration Tab Enter Network Ranges to Scan Manual Entry of a Single IP Address Manual Entry of an IP Address Range Delete IP or IP Add...
    cwilson@pharos.com
    last modified by bheffernan@pharos.com
  • Queued Alternatives - Set Specific Timeframe

    score5
    Under Consideration
    1 vote
    We used Queued Alternatives at some of our branches here at the Brooklyn Public Library.  For example, when one Computer Type (Adult PCs) is all reserved, then we set them to automatically go over to the next typ...
    Gary Conway
    last modified by Gary Conway
  • Online Fax Solution

    Has anyone used an online fax solution? If so what one and does it work well?
  • Where to start?

    Howdy all, I'm having a bit of a problem figuring out how to get started with Beacon.  We've got the various scouts deployed, but I'm having trouble configuring the actual data sorting.  Specifically, it loo...
    Tim Strackbein
    last modified by Tim Strackbein
  • Can't Register Prox Card after Install in Win10

    Has anyone had this issue where a fresh install of secure print in which you try to activate a prox card but there is never a section in the process that shows the "I have a registration code" button comes up?   ...
    Alexander Robinson
    last modified by Alexander Robinson
  • Restricting Access to MFP's for certain groups

    We have several mfp's that we would like to prevent students from making copies on. We are able to block them from printing to the device by utilizing the access times but copying seems to be the issue. Thoughts?
    Andrew Wynbissinger
    last modified by Andrew Wynbissinger
  • Need to be able to hyperlink all the device data to the user data and vice versa.

    score5
    Under Consideration
    1 vote
    Example you get a help desk call on a device (ip or serial number) it would be nice to be able at a glance know exactly which users are effected. If you look up the user, it would be nice to hyperlink to the device st...
    Jim Fritz
    last modified by Jim Fritz
  • Metered life count for 11x17 column available as an option

    score5
    Under Consideration
    1 vote
    Should have the metered life count for 11x17 column available as an option
    Jim Fritz
    last modified by Jim Fritz
  • Device Service History

    score5
    Under Consideration
    1 vote
    It would be nice to be able to get a Device Service history report. This would allow us to be able to locate potentially troubled devices or proactively replace.  (I would exclude Draw Open, Low Paper and Low T...
    Jim Fritz
    last modified by Jim Fritz
  • Analysis - Reports

    score20
    Under Consideration
    4 votes
    The five reports beacon has in the analysis section are limited.   I would like to see a report tool added to beacon so we can create some of the reports we would like to see.   For example I have bee...
    Jim Fritz
    last modified by Jim Fritz
  • Print Scout Activity

    We are beginning a mass deploy of the print scout across our organization. We currently have hundreds of successful client installs. However, there is no print data being populated for local print jobs. Is there a del...
    Benjamin Anderson
    last modified by Benjamin Anderson
  • Tracking Print Through Banner

    We are a Banner ERP school. There are some situations where users are sending print jobs to networked printers from the banner system. The issue is that the printer is specified in the banner system so we lose our abi...
    Andrew Wynbissinger
    last modified by Andrew Wynbissinger
  • Scheduled Print Jobs Traceability

    We have areas that schedule print jobs to run to a specific device. Such as transcripts and diplomas. The issue that I am running into is that the print job is created and sent to a server that applies formatting and ...
    Andrew Wynbissinger
    last modified by Andrew Wynbissinger
  • New "Technician" Role

    score0
    Under Consideration
    0 votes
    At Alfred State we are starting to use beacon as a toll for our technicians to monitor issues with printers and to help make recommendations of printers to downsize in the areas they are responsible for.  In look...
    Krystal Perlman
    last modified by Krystal Perlman
  • Deploy Print Scout via SCCM

    Does anyone have experience with mass deployment of print scout via System Center Configuration Manager? I have successfully deployed other software, but that was mostly with an MSI file. If someone could provide a st...
    Marc Costanzo
    last modified by Marc Costanzo
  • Filtering and Sorting Beacon Data

    When I look at the Filter setting in the Beacon dashboard, I see Uniprint and back office as options. I looked around some of the documentation and forums and didn't see anything that answer my questions, so I apologi...
    ajohnsuw
    last modified by ajohnsuw
  • Beacon Print Scout now supports MacOS Sierra

    Beacon Print Scout for Mac updated on 10/19/2016 If you have had Mac workstations running the Beacon Print Scout and those workstations were upgraded to MacOS Sierra (released by Apple on September 20, 2016) those Be...
    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Beacon Mac Scout not yet supported on MacOS Sierra

    For Beacon customers who are using the Mac Scout, please note that the Mac Scout will not install successfully on the new MacOS Sierra. We are currently updating the Mac Scout to support changes in the latest MacOS an...