To help triage latency when using Secure Print, you can now collect timing logs while the Secure Print system is running to reveal the source of latency.
To collect timing logs:
1. On the machine where you installed the Device Scout, open the configuration file called generalSettings.config located in C:\Program Files (x86)\HP\HP Secure Print Service\App_Data.
2. Turn the profiling on by setting the enableProfiling key to true.
<add key="enableProfiling" value="true" />
3. Restart the HP Secure Print Service.
Once enabled, a separate rolling log file called Timing.log is created in C:\ProgramData\HP\HP Secure Print Service.