Timing Logs

Document created by Peachy Velasco on Sep 20, 2018Last modified by bheffernan@pharos.com on Oct 15, 2018
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To help triage latency when using Secure Print, you can now collect timing logs while the Secure Print system is running to reveal the source of latency.


To collect timing logs:


1.   On the machine where you installed the Device Scout, open the configuration file called generalSettings.config located in C:\Program Files (x86)\HP\HP Secure Print Service\App_Data.

2.   Turn the profiling on by setting the enableProfiling key to true.

     <add key="enableProfiling" value="true" />

3.   Restart the HP Secure Print Service.


Once enabled, a separate rolling log file called Timing.log is created in C:\ProgramData\HP\HP Secure Print Service.