Sentry Print - Getting Print Users Started

Document created by Peachy Velasco on Sep 14, 2017Last modified by Anna Campbell on May 3, 2019
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How to activate Sentry Print

After Print Scouts are deployed to workstations, a print user can launch the Pharos Sentry Print Setup Guide from their Start menu (or Launcher on Mac). This wizard guides the user through Sentry Print activation on their workstation and mobile device.

 

Pharos Sentry Print Setup Guide

 

Note: Users can also launch the Sentry Print Setup Guide via the link in the email invitation they receive. The user must open the email from the workstation on which the Print Scout is to be installed.

 

Activating a mobile device for Sentry Print

Before you can use your mobile device to release documents, you must first activate it with Sentry Print.

Step 1: Printing a Test Page

  1. From your workstation, click the link on your invitation email to run the Pharos Sentry Print Setup Guide. Or, search for Pharos Sentry Print Setup Guide from the Start menu on your workstation (or Launcher if on a Mac). This will guide you through setting up your mobile device for Sentry Print.
  2. Select Mobile as your release method.
  3. Click Start to begin the setup wizard.
  4. Click Print test page. Verify that the 'Make Pharos Secure Printer your default printer' is selected.
  5. Click Print. Your document will be held in a secure queue awaiting authentication at a device. Click Next to go to the Activate your Mobile Device screen.

Step 2: Activating the Pharos Sentry Print app

  1. Download and install the Pharos Sentry Print app on your mobile device. You can download the app from the Apple or Google Play Store.
  2. Using the app on your mobile device, scan the QR code shown in the Setup Guide on your computer screen. You will receive a 4-digit PIN code.
  3. Enter the 4-digit PIN code shown on your mobile app into the Setup Guide on your computer screen. This will authenticate your account and bind it to your computer and mobile phone.

 

  1. Your mobile device is now registered with Sentry Print. You can walk up to any Pharos-secured printer to release (print) documents held in your queue. Using the app on your mobile device, scan the QR code attached to the printer to release the test page.

 

Activating a proximity card for Sentry Print

Step 1: Printing a test page

  1. From your workstation, run the Pharos Sentry Print Setup Guide.
  2. Select Proximity Card as your release method.
  3. Click Start to begin the setup wizard.
  4. Click Print test page. Make sure that Pharos Secure Printer is selected.
  5. Click Print. Your document will be held for printing. Click Next to take you to the Activate Your Proximity Card screen.
  6. Click Next to complete the activation.

Step 2: Activating your proximity card

Depending on the version of Sentry Print Services that you are running, card registration will function in one of two ways.

SPS11 and earlier

  1. Walk up to any secure printer to activate your proximity card.
  2. Swipe your card and enter your network ID when prompted.
  3. Once activated, a test page will be printed. Subsequent print jobs can be released from any secure printer in the organization.

SPS12 and later

  1. Walk up to any secure printer to activate your proximity card.
  2. Swipe your card and enter your email address and PIN when prompted.
  3. Check your email. Complete the registration by clicking the link or entering the verification code in the Pharos Sentry Print Setup Guide.
  4. Once complete, subsequent print jobs can be released from any secure printer in the organization.


If you have a registration code

Note: This workflow is available only for sites with SR25 Hardware attached to their printers.

 

This too is a one-time initial setup workflow. Users simply wave their proximity card on the sensor attached to a printer (any printer with SR25 hardware attached). A document is printed with a one-time registration code. Enter the code into the Setup Guide on the user workstation to register that proximity card.

  1. From your workstation, run the Pharos Sentry Print Setup Guide from the Start menu (or Launcher on Mac). Or, search for Pharos Sentry Print Setup Guide from the Start menu on your workstation.
  2. Select Proximity Card as your release method.
  3. Click the I have a registration code link.

 

 

  1. Enter the registration code shown on the printed document and then click Next.

 

 

  1. Your proximity card is now registered. You can now release your documents to any secure printer in the organization.

 

How to view or delete jobs from the workstation

Using the Document Management tool installed with the Print Scout, users can view or delete jobs from their workstations before they walk up to a secure printer.

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