Sentry Print Driver Compatibility

Document created by Peachy Velasco on Sep 12, 2017Last modified by Peachy Velasco on Mar 29, 2020
Version 8Show Document
  • View in full screen mode

Testing the Print Driver Compatibility

It is recommended that testing is performed with a subset of the printers being used in the target environment to determine the compatibility of the default driver being used with the Secure Printer. This will help ensure that the desired range of features and quality of printed documents is met for the broadest range of printers.


To test print driver compatibility:

  1. On a workstation (with Print Scout installed), launch the Pharos Sentry Print Setup Guide. This application will assist with the printing of a test page and provide guidance on how the test can be released at a printer.
  2. Choose a release method.
  3. Print a test page. The print job will be automatically sent to the default printer.
  4. Perform further tests if required by submitting a range of sample documents to a Secure Printer in the same manner that those documents would normally be printed.
If the printed documents are not suitable then the driver being used by the Secure Printer can be manually changed at any time. The driver can be changed the same way a driver is changed for any printer, by selecting a new driver on the Advanced tab of the Printer Properties dialog. Document testing can then be repeated until an appropriately compatible driver is determined. Once determined, one of the steps below can be used to automate the distribution of the driver change to all Secure Printers in your environment.

Changing the Default Secure Print Driver

It may be desirable to change the printer driver being used by the automatically created Secure Printer. One reason to do so would be to offer compatibility with a different range of printer models.There are two options for changing the print driver:
  • Update the driver used by the Secure Printer queue that was installed by default.
  • Add an additional Secure Printer to be used alongside the default one.
While the following steps can be performed manually on a single print queue using the standard Windows print dialogs, the instructions are intended for making an automated change against a range of machines.

Updating the print driver used by the Secure Printer queue

  1. Install the desired print driver. First, obtain and install the desired print driver. Driver vendors will often provide the tools necessary to install their drivers in a silent or automated fashion. These drivers can then be deployed using a variety of Windows deployment mechanisms, of which one can be selected that suits any existing software deployment system in use.
  2. Update the default Secure Printer queue. Once the desired driver is installed, then the existing Secure Printer queue can be updated via the following command line that is provided by Windows:


rundll32 printui.dll,PrintUIEntry /Xs /n "<secure printer>" DriverName "<driver name>" 

e.g. rundll32 printui.dll,PrintUIEntry /Xs /n "Pharos Secure Printer" DriverName "HP Universal Printing PCL 5"

Creating an additional Secure Printer queue

An entirely new Secure Printer can be created via the following command line that is provided by Windows:

rundll32 printui.dll,PrintUIEntry /if /b "<secure printer" /r "SecureDeliveryPort" /m "<driver name>"
e.g. rundll32 printui.dll,PrintUIEntry /if /b "Secure Printer" /r "SecureDeliveryPort" /m "Universal Printing PCL 5"
1 person found this helpful