Print Scout List

Version 5

    Depending on your license, the Print Scout installed on user workstations will:

    • Collect, store, and report user and print job information for all print jobs (requires Print Analytics license).
    • Collect, store, and report user and print job information for Secure Print jobs. It also manages the release of Secure Print jobs (requires a Secure Print license).

     

    The Secure > Print Scout screen provides details about the individual workstations where the Print Scout is installed. You can use the Secure > Print Scout page to:

    • Verify that a Print Scout was installed successfully. A successful installation is indicated by an OK status in the Scout State column.
    • Determine whether the Print Scout has a Secure Print license.
    • Determine the health status of the Print Scout.

    Note: Print Scouts deployed on Print Servers are not a part of the Secure Print system, so they will not appear in the Secure > Print Scout screen. To view information about Print Server Print Scouts, navigate to the Discover > Print Scout screen in the system. The Deployment column shows whether a workstation is deployed on a Print Server or a workstation.

     

    Field Name

    Field Description

    Sentry Print Enabled

    • Yes – The Print Scout installed on the workstation is licensed for Sentry Print. This means that the Print Scout  can track, store, release, and report on secure print jobs.
    • No – The Print Scout is not licensed for Sentry Print. You may need to update the Print Scout installed on this workstation to get the version that supports Secure Print.

    Machine Name

    The network name of the machine on which the Print Scout is installed.

    Print Scout Version

    The version of the Print Scout software installed on the machine.

    Operating System

    The operating system in use on the machine on which the Print Scout is installed.

    Health Updated

    The date and time the Print Scout last sent its health status to the server. By default, the Print Scout sends it status to the server daily.

    Scout State

    The health status of the Print Scout. The Scout State can be one of the following:

    • OK – This indicates that the machine has contacted the Beacon server  and is functioning correctly.
    • Uninstalled – This indicates that the Print Scout has been uninstalled and is therefore not collecting print job data.
    • Requires attention – This indicates that the Print Scout is running, but there is an issue that needs attention. An error message provides more information about the status of the Print Scout.
    • Disabled – This indicates that the Print Scout has been disabled and is not collecting data. A Disabled Print Scout can be re-enabled if desired.
    • Reboot Required – This indicates that the Beacon server  has updated the machine with the latest version of the Print Scout software. The machine should be rebooted to apply the latest version.

    Deployment

    The type of machine on which the Print Scout is installed. (Workstation or Print Server.)