Device Merge

Document created by cwilson@pharos.com on Oct 24, 2014Last modified by bheffernan@pharos.com on Dec 8, 2014
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Merging devices is a common device inventory management task. When a service event assigns a new serial number to a device, you can prevent the device from reporting as a new device. On the Inventory screen, simply merge the old data with the new data:

 

  1. Select the two device entries.
  2. Click the Merge button.

 

NOTE: This is administrative-level functionality.

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