The Print Scout monitors printing activity throughout an organization or specific ranges within an organization. You can install the Print Scout on print servers and user workstations. Once installed, the Print Scout collects comprehensive, detailed information about each print job, including who submitted it, when it was submitted, which print device was used, and so on. This information is sent to the Beacon server for real-time analysis and reporting capability.
More specifically, the Print Scout collects the following data about each print job:
- Job Size (kB)
- Number of Pages
- Number of Sheets
- Number of Copies
- Paper Size
- Originals (e.g. when a job consists of multiple copies of a document, this is the number of pages in the original document.)
- Finishing Options (includes one-sided/two-sided, stapling, tray).
- Print Path (includes printer name, port name, share name, and server share name).
- Network ID of the job owner
The Print Scout also records the Network Name, Operating System, and Service Pack Level of each machine on which it is installed.
Print Scout Types
There are two types of Beacon Print Scouts:
- Print Scout: The Print Scout tracks all printing activity from the print servers and/or workstations on which it is installed.
- In a Uniprint environment, the Print Scout tracks 'back office’ printing only; that is, printing that does not go through Uniprint queues. It is typically installed on staff workstations and/or Windows print servers that are not part of the Uniprint system.
- Mac Print Scout: The Mac Print Scout tracks all printing activity for the workstations on which it is installed. For more information, please see the Mac Scout Install Guide.
- Uniprint Scout: The Uniprint Scout tracks all printing that goes through queues managed by Uniprint. It also tracks all costs charged to students. It must be installed on every Uniprint print server in your environment. For more information, see the Uniprint Scout Installation Guide.
Where to Deploy Print Scouts
Depending on your printing environment, the Print Scout(s) can be installed on client workstations, Windows print servers (servers that are not Uniprint Print Servers), or both. The following guidelines can help you decide where to deploy the Beacon Print Scout:
- Install the Print Scout on client workstations if you want to:
- Track direct printing to network devices
- Track printing to local devices
- Track the applications used to print (e.g. Word, Outlook)
- Install the Print Scout on a print server if:
- The majority of printing volume goes through network queues
- You want to reduce the number of installations you need to manage
- Install the Print Scout on both workstations and print servers if:
- Printing may be sent directly to printers as well as through print servers. Even though Print Scouts on workstations will track network printing, having Print Scout(s) on your print servers will enable you to collect valuable information about your print queues.
- You need to be thorough and ensure that all printing activity is tracked.
- Your print strategy or goals are still being defined and you need to collect comprehensive information about your print environment.
NOTE: The Print Scout cannot be installed on a Uniprint server.
Obtaining the Print Scout
Print Scout installers and registration codes will be supplied to you via email. The registration code is a unique key that associates the Print Scouts with your account. The registration code is non-reusable.
NOTE: If you do not have a registration code, you will not be able to proceed with the installation. Please contact your application support.
Print Scout System Requirements
For Print Scout system requirements, please refer to our Beacon Print Scout: System Requirements document.
Print Scout Deployment
NOTE: For information on installing a Mac Print Scout, please refer the Mac Scout Installation Guide.
The following steps provide a brief overview of how to install the Print Scout and then deploy it to multiple clients and/or print servers. This procedure is expanded in the content that follows.
- In Beacon, download the Print Scout installation package from Discover > Print Scout.
- Set up the first Print Scout.
- Install the first Print Scout on a single machine.
- Register the Print Scout. After a successful registration, a new Print Scout deployment package and a configuration settings file is created. You will use this for mass deployment.
- Mass deploy the Print Scout
- Use the mass deployment package and the configuration settings file to deploy Print Scouts to multiple machines (i.e. print servers and/or workstations). You can find the deployment package and settings files in the Application Data folder of the machine on which you installed the first Print Scout. Typically, this location is: C:\ProgramData\PharosSystems\PrintScout\Deployment.
- Verify that the Print Scouts have been successfully installed. Go to: Discover > Print Scout. All Print Scouts that have successfully registered will appear in the list.
Installing the Print Scout
1. In Beacon, go to Discover > Print Scout and click Download. The Print Scout Downloads dialog box appears.
2. Click the appropriate link to download your Print Scout (Windows Print Scout, Mac Print Scout, or Uniprint Scout).
3. When the Print Scout download is complete, double click the file named Beacon_PrintScoutInstaller.exe.
4. Click Next to continue and then read and accept the terms and conditions of the End-User License Agreement.
5. The application is now ready to install. Click Install to proceed.
A progress window appears during the installation process.
6. When the process is complete, click Finish to exit the installer.
Configuring the Print Scout to communicate with Beacon
When the installation is complete, the Print Scout Configuration dialog box appears (shown below). You will use this dialog box to register the first Print Scout with the Beacon server. The registration process captures the configuration and registration details and applies the settings automatically to subsequent Print Scout installations.
1. In the Configuration section, in the Server field, enter the address of the Beacon server to which the Print Scout will be registered (if not already configured).
2. Click Test to attempt a remote connection to the Beacon server. If the test is successful, you will see a green check mark in the Server Configuration field, as shown below.
NOTE: If you use a proxy server, enter that information as well. You can also click Read System Proxy to pull the proxy settings from the local machine’s configuration.
3. Click Save to complete the configuration.
Next, you'll need to register the Print Scout with Beacon.