Device Details

Version 10

    In the Fleet Manager, the Serial Number, MAC Address and Asset Number fields contain a link which opens a dialog box with detailed information about the individual device in that row. To see these links, one or more of these data fields must be enabled via the Columns button. On the Status tab, you can also click the Details link next to a warning indicator in the Supplies, Toner, and Service columns. The most frequently referenced fields are displayed in the topmost section. You can access additional device information on the Toner, Volume, and Device Info tabs.

     

    1. On the Fleet tab, select any of the four device views: Meter, Toner, Volume, or Status.
    2. Locate the device you want to explore.
    3. Click a link in the Serial Number, MAC Address or Asset Number field.

     

    NOTE: To view these links, the associated column must selected via the Columns button.

     

    Device details: primary fields

     

    Field Name

    Field Description

    Model

    The device model name.

    Manufacturer

    The device manufacturer name.

    Serial Number

    A unique sequence of numbers and letters assigned to an individual piece of hardware or software for identification purposes.

    IPv4 Address

    A unique identifier of a device connected to the Internet.

    MAC Address

    The MAC (Media Access Control) address is a factory-assigned hardware address that uniquely identifies each node of a network. The MAC Address is your device’s unique hardware number.

    Asset Number

    A user-specified alphanumeric field assigned to a device.

    Firmware Version

    The version of the software program or set of instructions programmed on a hardware device.

    Area

    The area information entered by the user in the Edit Supplemental Device Data dialog box. The Area could represent the physical location of the device.

    Floor

    The floor within the building where the device is located.

    Building

    The building in which the device is located.

    First Discovered

    The first time the Scout discovered the device. If the device was first discovered within the last 30 days, an icon appears to the right of the date/time field. Hover over the icon to view more information.

    Last Contact

    The last time the Scout reported discovery or usage information. This field is not updated when the Scout reports status information. If a device has not reported within the threshold (48 hours), an icon appears to the right of the date/time field. Hover over the icon to view more information.

    Display Text

    The text currently displayed on the device. This text is used to trigger the status indicators on the Fleet > Status page.

     

    Toner tab fields

     

    The Toner tab displays the individual device's Last Supply Read date along with toner levels and toner descriptions. You can view the toner levels for all devices on the Fleet > Toner page.

     

    Field Name

    Field Type

    Field Description

    Last Supply Read

     

    The last time the Scout collected supply information.

    Black

    Toner Level

    Percentage amount of black toner remaining.

    Cyan

    Toner Level

    Percentage amount of cyan toner remaining.

    Magenta

    Toner Level

    Percentage amount of magenta toner remaining.

    Yellow

    Toner Level

    Percentage amount of yellow toner remaining.

    Black

    Toner Description

    Black toner ordering details for the device.

    Cyan

    Toner Description

    Cyan toner ordering details for the device.

    Magenta

    Toner Description

    Magenta toner ordering details for the device.

    Yellow

    Toner Description

    Yellow toner ordering details for the device.

     

    Volume tab fields

     

    The Volume tab provides meter read information from yesterday through the life of the device. You can  view this information for all devices on the Fleet > Meter page.

     

    Field Name

    Field Description

    Last Meter Read

    The last time the Scout collected meter information.

    Total Pages

    Total Page Count

    Total Mono

    Total Mono page count

    Total Color

    Total Color page count

    Print Total

    Print Total page count

    Print Color

    Print Color page count

    Print Mono

    Print Mono page count

    Copy Total

    Copy Total page count

    Copy Color

    Copy Color page count

    Copy Mono

    Copy Mono page count

    Scan

    Total Scan count

    Fax

    Total Fax count

     

    Device info fields

     

    The Device Info fields show additional device information that may or may not appear in the Fleet Manager pages. There are two types of device information: the information the system determines after normalizing through the database and the raw agent reported information coming directly from the device itself. While most device views display normalized information, the Device Info tab displays the raw information that the Scout collected from the device.

     

    Field Name

    Field Description

    Output Asset Name

    Reserved for future use.

    Hostname

    Unique name given to a computer connected to the Internet.

    SNMP Community

    The SNMP Community string(s). Displays the SNMP Community string information specified during scout configuration.

    SNMP Port

    The SNMP Port. Displays the SNMP Port specified during scout configuration.

    Device Description

    The device description reported to the Device Scout.

    Device Location

    The device location information reported to the Device Scout.

    System Name

    The system name reported to the Device Scout.

    System Description

    The system description reported to the Device Scout.

    Device Type

    The device type reported to the Device Scout. (Examples: Multi-function Device, Printer, Copier, etc.)

    Device Technology

    The device technology reported to the Device Scout. (Examples: Laser, etc.)

    Region

    Region containing the device

    Site

    Site containing the device

    Building

    Building containing the device

    Floor

    Floor within the Building containing the device

    Area

    The area information entered by the user in the edit supplemental device data dialog. The Area could represent the physical location of the device.